Privacy Policy
1. Introduction
NeoScala (“we”, “us”, “our”) operates the website www.neoscala.com (“the Site”) and provides B2B sales and marketing services. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use our Site or engage with our services.
2. Identity of the Data Controller
The controller of your personal data is STI Tech Limited (company number 09155705), registered in England & Wales, whose registered office is 169 Bellingham Road, London SE6 1EQ.
If you have any questions about this policy or your data rights, please contact us at info@neoscala.com.
3. What Information We Collect
We may collect and process the following personal data:
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Contact information: name, job title, email address, telephone number, company name, address.
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Business usage data: details about your business, your role, your activity on the Site, what services you enquire about or purchase.
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Technical data: IP address, browser type and version, time zone setting, operating system and platform, and other technology on the devices you use to access the Site.
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Usage data: information about how you use our Site, including page views, traffic sources, time spent, clicks and link usage.
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Marketing and communications data: your preferences in receiving marketing from us and your communication preferences.
4. How We Collect Information
We collect personal data:
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When you intentionally provide it (for example, by contacting us via our enquiry form, signing up for a service, subscribing to our newsletter, or responding to campaigns).
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Automatically as you interact with our Site (via cookies, web analytics and server logs).
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From third-party sources (for instance prospect lists, publicly available business directories, or data enrichment services) where permitted by law.
5. How We Use Your Information
We use personal data for the following purposes:
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To respond to your enquiries, provide services you request, and manage our relationship with you.
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To conduct prospect research, lead generation, outreach and appointment setting (in line with our B2B growth-engine offering).
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To improve and optimise our Site, services and marketing efforts (including analytics, testing and user feedback).
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To send you marketing communications (subject to your consent or where our legitimate interests apply) about our services, events, offers or publications.
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To comply with legal or regulatory requirements.
6. Legal Basis for Processing (UK/EU)
Where we are subject to the UK Data Protection regime (including GDPR) or EU GDPR, we rely on one or more of the following legal bases:
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Your consent (for example, when you subscribe to marketing).
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Performance of a contract (where you engage our services).
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Our legitimate interests (for example: improving our services; prospecting for business; analytics) provided those interests are not overridden by your rights.
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Compliance with legal obligations.
7. Sharing Your Information
We may share your personal data with:
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Service providers and subcontractors who help us deliver our website, systems, outreach, analytics or hosting infrastructure.
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Our professional advisors (for example legal, tax, audit).
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Third-party marketing or data-enrichment providers, when appropriate and lawful.
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Law enforcement, regulators or other authorities if required by law or to protect our legal rights.
We will not sell your personal data to third parties.
8. International Transfers
As a UK-based company, your personal data may be transferred outside the UK and/or EEA (for example to service providers, cloud hosting, analytics). Where such transfers occur, we ensure appropriate safeguards are in place (such as standard contractual clauses or equivalent protections) to protect your data.
9. Cookies and Tracking Technologies
​Our Site uses cookies and similar tracking technologies to recognise you when you revisit, to collect analytics data, and to deliver relevant advertising where applicable. By continuing to use the Site you consent to our use of such technologies. You can review our Cookie Policy (if separate) for details about how to manage or disable cookies.
10. Data Retention
We will retain your personal data only for as long as necessary for the purposes set out in this policy (for example to fulfil our contractual obligations, comply with legal obligations, or for our legitimate business purposes). When it is no longer required we will delete or anonymise your data.
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11. Your Rights
Under applicable data protection law you may have the following rights:
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The right to access the personal data we hold about you.
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The right to rectify inaccurate or incomplete data.
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The right to erase your personal data (“right to be forgotten”) under certain circumstances.
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The right to restrict or object to our processing of your data.
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The right to data portability.
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The right to withdraw consent at any time where processing is based on consent.
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The right to lodge a complaint with a supervisory authority (in the UK: Information Commissioner’s Office) if you believe our processing violates the law.
If you wish to exercise any of these rights, please contact us at [insert contact details]. We may request proof of identity before complying with certain requests to ensure data security.
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12. Children’s Privacy
Our services and Site are directed at business users and professionals and not at children. We do not knowingly collect personal data from individuals under the age of 16. If you believe we have collected data from a child under 16 (or other applicable age in your jurisdiction) please contact us and we will delete that data.
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13. Security of Your Data
We have implemented appropriate physical, technical and organisational measures to safeguard and protect your personal data from unauthorised access, loss, misuse, alteration or destruction. These include secure hosting, encryption, access controls, incident-response procedures and regular review of our systems. However, no method of transmission or storage is absolutely secure and we cannot guarantee absolute security.
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14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on our Site with a “last updated” date. We encourage you to review this policy periodically. Continued use of our Site after changes indicates your acceptance of the revised policy.
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15. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
NeoScala (operated by STI Tech Limited)
Registered office: 169 Bellingham Road, London SE6 1EQ, England.
Email: info@neoscala.com